Open Letter to SBC Customers
TO OUR SBC GUESTS:
At Stein Brewing Company, our greatest matter of importance is to provide a positive experience for our guests and employees in a safe and healthy environment. As a restaurant brand that serves thousands of guests each day, we have always and will always continue to take all the necessary steps and precautions as it pertains to upholding meticulous hygiene and cleanliness procedures and practices.
As the concern for COVID-19 continues to grow, we want to make our guests aware of the steps we have taken to maintain a clean & healthy environment for everyone that visits our restaurant.
Steps we have taken:
• Continue to closely monitor updates from the CDC, WHO and our local state health departments so we are informed.
• Constantly remind our employees of the recommended hygiene & health practices and preventative measures to take including:
o Wash hands with soap and water for at least 20 seconds
o Use an alcohol-based hand sanitizer that contains 60-95% alcohol
o Avoid touching eyes, nose and mouth with unwashed hands
o Stay home if sick
o Clean and disinfect objects and surfaces that have been touched
o Cover nose and mouth while coughing or sneezing with a tissue, then immediately dispose of that tissue and then wash hands
• Posted an informational sheet created by ServSafe in staff common areas listing tips for prevention and proper monitoring.
• Increased the frequency and extent of our cleaning & disinfecting practices, especially as it pertains to objects and surfaces that are routinely touched by guests.
• Informed staff to stay home if they feel ill
• Provided additional sanitizer stations to all of our restaurants.
Our leadership, management and support staff are working carefully to encourage the above simple and effective actions in order to protect our community, staff and guests.
We encourage all our guests to also apply these preventive measures, as your health is of the utmost priority. We appreciate your trust and hope you will join us in finding comfort in Stein Brewing Company – whether dining in, takeout, or through delivery options – as we continue to work hard to keep our restaurants safe and operations normal.
Please consider supporting small businesses in anyway possible during these challenging times and please stay healthy and safe.
David Stein & Chef Erin and the Entire SBC Team